CRM & Business Automation

We set up and automate your CRM so every lead is captured, every follow-up happens and your team finally sees the whole picture.

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Business Focus

Sales, service & operations

Platforms

Bitrix24, HubSpot, Zoho

Integrations

Telephony, messengers, APIs

Services

CRM Setup, Sales Automation, Business Processes, Telephony, Integrations, Analytics

Challenges

Most CRMs fail quietly: the tool is there, but the team works around it instead of with it.

  • Leads slip through the cracks: enquiries arrive by phone, web and messengers, and nothing captures them in one place.
  • Follow-ups depend on memory: without automatic tasks and reminders, deals stall and the faster competitor wins.
  • Disconnected tools: CRM, telephony, website and spreadsheets don't talk to each other, so work is done twice.
  • No clear reporting: nobody can answer simple questions about pipeline, sources or team performance.
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Solutions

We turn your CRM into the system your business actually runs on — from first enquiry to closed deal and repeat sale.

CRM setup and migration

1. CRM Setup & Migration

  • Configuration around your real sales process
  • Data migration without losing history
  • Roles, permissions and team onboarding
Sales and process automation

2. Sales & Process Automation

  • Pipelines, stages, tasks and reminders
  • Automated follow-ups and handoffs
  • Documents, invoices and approval flows
Telephony and communication channels

3. Telephony & Communication

  • SIP telephony and call center setup
  • WhatsApp and Telegram connected to the CRM
  • Every call and message logged to the right contact
Reporting and analytics

4. Reporting & Analytics

  • Dashboards for pipeline, sales and sources
  • Team performance and activity reports
  • Data your decisions can rely on

Results

You get a CRM your team actually uses — and a sales process that keeps moving without being pushed.

1

system for leads, calls and tasks

24/7

automations working in the background

100%

of calls and messages logged to CRM